Effective from August 2017

Approved by: Chief Executive Officer

At a Glance

If an employee, volunteer, independent contractor or subcontractor (collectively, workers) working for Five Good Friends or a Member genuinely and reasonably believes that they have been subject to some disadvantage or unfair or inappropriate treatment due to some form of inappropriate conduct by one or more other person, they can raise a grievance and expect that it will addressed in a fair and reasonable manner. Members or workers can provide feedback about their service or experience at any time.


The policy does not form part of the terms and conditions of any contract between the organisation and any person working for it. Our compliance with this policy does not affect any obligations owed by us under those contracts.


To ensure an open supportive response to resolving grievances between two parties in Five Good Friends.


Policy Statement