<aside> 👋 2021-01-01 We are humbled by your interest in this job, but applications are now closed. Thank you to everyone who submitted an application. We are grateful for your consideration.

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Hi there, we're The Lookout Way and we make Lookout — a care management platform that powers aged care and NDIS service providers to get exceptional outcomes for their clients, families, and support workers.

Our team extracted Lookout from the digital infrastructure we made by running a real, world-class service provider, Five Good Friends. Lookout has already powered over 1,000,000 hours of support in the home and it will power another 40,000 hours of life enhancing support next month.

We're aiming for a flexible start in late Jan or Feb '22 and accepting applications until Sunday, 5th December 23:59. We promise to respond within 7 days so we'd love to hear from you! 👋😊

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About the job

We're carving out a brand new space inside our team to welcome a design focused Frontend Developer. You'll directly improve the experience of our users by working exclusively on the frontend in our Ruby on Rails app known as Lookout. We don't expect you to have collaborated on Ruby on Rails before, so you'll get an education budget and pairing with a mentor to help you grow. You'll be directly supported by our Design Manager and you'll influence decisions in our Design Guild to proliferate an ergonomic design system which we've already begun.

We structure our work around projects and focus on one project at a time. You'll join projects as its designer where you'll partner with two full-stack engineers and a product manager to take a pitch from conception through to production. The work is a blend of figuring out experiences, laying out user interfaces, crafting components to be wired up, and balancing trade offs with delivery to get good outcomes.

We roughly follow ShapeUp so our projects are paced into long, eight week cycles. We spend the first six weeks figuring out, designing and building. We spend the last two weeks tidying up and doing maintenance. Our pitches describe the outcome, not the how, so we lean on your empathy, prowess, and collaboration with the project team to get us there.

The web is at the heart of what we do. Yes, you can access our app through a browser, but we take this philosophy through to our native iOS and Android apps too. They feel native, but they're a hybrid app built on top of the Turbolinks (Upgrading to Turbo is on the cards!) native adapters. The union of native apps on top of a shared, web view is how our team has punched above its weight with fewer people and little overtime.

Supporting people to live well at home is broad so Lookout can be thought of as an integrated suite of tools to enable collaboration and remote monitoring in a client's home for themselves, their families, workers, and health professionals. To try and give you a better idea of Lookout and the work we do here are some recent examples:

We craft our designs in Figma and we craft our frontend out of ERB, Tailwind (SCSS in older parts), Stimulus (jQuery in older parts), and ViewComponent. We automate our build pipeline through Buildkite and we do 30+ deploys a week with zero downtime. We make heavy use of feature flagging to continuously integrate and we lean on linting to set a minimum bar.

About you

You consider yourself a bit of a designer, and you're happy to be in Figma, but you see HTML, CSS as your real canvas. You care deeply about about white space, layouts, and consistency. You're a generalist at heart and you take pragmatic steps to help our team make progress. You keep sight of the bigger picture, always working toward it, and helping others see it too. You're a great writer and you like writing. Writing is the main way you think and share.