Hi there, we're The Lookout Way and we make Lookout — a care management platform that powers aged care and NDIS service providers to get exceptional outcomes for their clients, families, and support workers. We did this originally at our sibling company, Five Good Friends, and today our mission is to transform every service provider into a world-class operator. We've powered 967,000+ hours of support and we're monitoring 20,000+ home visits per month.

We're looking for two Product Engineers to join our team of riendly people who work remotely within Australia. We're aiming for a flexible start in Nov '21 through to Jan '22. If you know someone who would be a great add to our team we are offering a $1,000 gift card or a donation to a charity of your choice if you refer someone who goes on to be hired.

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About the job

You'll be working as a full-stack Ruby on Rails engineer on our platform known as Lookout. Lookout is a Ruby on Rails app made up of several smaller apps we call mounts. We structure our work around projects and you'll focus on one project at a time. You'll partner with another engineer and a designer to take a project from pitch through to production. The work is a blend of programming and collaboration on business problems giving you the control to balance delivery and trade-offs.

Our projects are paced into long, eight week cycles. We spend the first six weeks designing and building. We spend the last two weeks tidying up and doing maintenance. Our pitches describe the outcome, not the how, so we lean on your empathy and prowess to help us there.

You'll shape pieces of architecture on the backend with Ruby and you'll craft delightful interactions on the frontend with HTML, CSS, and JavaScript. It's a broad spectrum so we don't expect you to be deep at both ends. Instead, you'll be complimented by a team that's inclusive, kind, and flexible to help you learn and grow.

The web is at the heart of what we do. Yes, you can access our app through a browser, but we take this philosophy through to our native iOS and Android apps too. They feel native, but they're a hybrid app built on top of the Turbolinks native adapters. The union of native apps on top of a shared, web view is how our team has punched above its weight without overtime.

Our platform is broad and can be thought of as a suite of friendly, integrated tools for clients, families, support workers, and health professionals. To try and give you a better idea of the platform and the work we do here are some recent examples:

We run our database on PostgreSQL and we run our background queue on Redis. We instrument with Datadog and we host in a Heroku Private Space. We automate our build pipeline through Buildkite and we do 30+ deploys a week with zero downtime.

About you

Shipping high-quality software lights your fire. You're a generalist at heart and you take pragmatic steps to move a project forward. You keep sight of the bigger picture, always working toward it and helping others see it too. You're a great writer and you like writing. Writing is the main way you think and share.